Refund policy

Refund Policy – BELAGOS™

At BELAGOS™, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must:

  • Be in the same condition that you received it

  • Be unused

  • Be returned in its original packaging

  • Include proof of purchase or receipt

To start a return, please contact our support team at:
help.belagos@outlook.com

If your return request is approved, we will provide instructions on how and where to send your package.

Please note that items returned without first requesting a return will not be accepted.

If you have any questions regarding returns, feel free to contact us anytime at:
help.belagos@outlook.com

Damaged or Incorrect Items

Please inspect your order immediately upon receiving it.

If your item is:

  • damaged

  • defective

  • or if you received the wrong product

please contact us as soon as possible so we can evaluate the issue and resolve it quickly.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

If approved, the refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may take additional time to process the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:

help.belagos@outlook.com